Introduction
Alwateen is a digital health platform operated by YSA TECH. The platform protects user privacy and handles personal and health data with clear professional responsibility.
Data We Process
- Core account information such as name, phone number, email address, and sign-in data.
- Medical profile data entered by the user or authorized care team, including symptoms, medications, attachments, test results, and care journeys.
- Operational data such as appointments, consultations, alerts, feature-usage records, and device settings required to deliver the service.
Purpose of Use
This data is used to deliver Alwateen digital services, operate the medical profile, manage appointments, consultations, and reminders, improve service quality, protect accounts, and satisfy applicable legal and regulatory requirements.
Sharing and Access
Data is only shared within the scope of Alwateen service operation, under valid user authorization, or when legally required. YSA TECH does not sell users personal or medical data.
User Rights
Users can review and update core information, manage relevant consents, request support, or request account deletion through the official account-deletion page.
Official Contact
Privacy and data questions should be sent through the official Alwateen support channels operated by YSA TECH.