Alwateen

Data rights and deletion center
العربية
Account deletion

Request account deletion

Users can request deletion of their Alwateen account and associated personal data through the official support channels listed below.

Each request is reviewed after identity verification to protect account ownership and prevent unauthorized deletion.

WhatsApp
+967 777 450 055
Fastest channel for an account-deletion request and follow-up.
Email
support@medworldyemen.com
Use email when you need a documented written request.

How to submit the request

  1. Contact Alwateen support using WhatsApp or email.
  2. Use the subject line: Account deletion request.
  3. Include the mobile number or email registered on the account and the account holder's full name.
  4. Support may request an additional identity verification step before final execution.

Retention and scope

  • Once the request is approved, access to the account is disabled and the deletion workflow is executed according to the internal governance process.
  • Some records may be retained for a limited period when retention is required for medical, legal, fraud-prevention, security, or audit obligations.
  • Retained records are restricted to the minimum operational or regulatory scope and are not kept for general marketing use.